Note: Portal users now have access to see when kit supplies are on the way. You can also view previous shipments and set yourself up for automatic notifications. To check your kit shipments, login into the Watermark Portal and follow the steps listed below:
- Go to the "Utilities menu and select "Account Inventory Management"
- Click on the tracking number to view shipment details and you can also set yourself up for notifications when supplies are on the way.

Note: This is for All Rental customers and Direct Purchase customers ONLY.
Related Articles
How to Locate Sleep Studies in the Portal
Note- If a study was just downloaded into the portal, please allow 20-30 minutes before your able to view a copy of the Report. To locate the patient Home Sleep Test in the Pending Studies Queue, please follow these steps: Access the “Pending ...
Accessing the Portal
Order Payment Confirmation
Payment for your ARES order has been received and is queued to ship today; we'll provide tracking information when available. Have a great day!
Customer FAQ's
Here are some commonly asked customer questions. If you do not see your question posted, please call customer support for further assistance at 877-710-6999. How old should you be to be to test with the ARES Device? The ARES Device is FDA approved ...
Password Reset Utility
Overview An important security feature of the Watermark Medical portal allows a user to reset their own password. To enable this feature, the user must provide additional personal security information for identity verification when their password is ...