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• Customer FAQ's

  Here are some commonly asked customer questions. If you do not see your question posted, please call customer support for further assistance at 877-710-6999.  How old should you be to be to test with the ARES Device?   The ARES Device is FDA approved ...

• Forgot Password Process

  This manual is only applicable for users that have completed the Password Reset Utility  Overview This manual explains the process for resetting a forgotten password. This process is not applicable for user accounts locked due to exhausting the ...

• Password Reset Utility

  Overview An important security feature of the Watermark Medical portal allows a user to reset their own password. To enable this feature, the user must provide additional personal security information for identity verification when their password is ...

• How Do I Pay my ARES Invoice

  You are now able to pay for your Watermark invoice online! Below, you will find the link to PayFabric, our online payment system. Here, you can pay invoices, view billing history, print past invoices/payment receipts, save payment methods, and set up ...

• How to turn on Auto Therapy Settings

  If you would like for the Medical Prescription and Statement of Medical Necessity form to generate at the end of the patient HST if they meet the criteria, please see follow these steps: Access the “Auto Print Therapy Settings” menu by going to ...