How Do I find the Patient's Name so I can reconcile the bill to studies

How Do I find the Patient's Name so I can reconcile the bill to studies

Although the invoice service (bill.com) is PCI compliant and very secure the email delivery is not HIPAA compliant so we are redacting the patient names from the invoices.  The description shows the Upload Date, Ordering doctor, Location, 1st 2 letters of the patient last name, 1st 2 letters of patient first name, Month and Year of DOB.

 

You can reconcile the PDF invoices against the ARES portal in a couple of different ways. 

 

Option 1  An ARES user with the correct security can view the invoices and export the line items to excel for reconciliation.  PDF Instructions attached.

 

Option 2  You can get the information from the ARES report page.  You just sort it by uploaded date, location, Ordering doctor, patient name and DOB and then filter your interps.  You can go down the list and match them up.  You can do this by right clicking on each of the titles in the menu bar.  You can also export the entire grid from the ARES portal and then sort it in excel and reconcile.  You can do this by right clicking on the menu bar and selecting export to excel.


    • Related Articles

    • How Do I Pay my ARES Invoice

      You are now able to pay for your Watermark invoice online! Below, you will find the link to PayFabric, our online payment system. Here, you can pay invoices, view billing history, print past invoices/payment receipts, save payment methods, and set up ...

    • How Do I Pay my Interpretation Invoice

      Below are the steps to create an account on bill.com so you can pay your Interpretation invoices on-line.  Once you have setup your account login you should be able to return to the same site in the future and login to pay.   Make sure you have a ...

    • How to add Patient Questionnaire

      When uploading a study you will be prompted to add the patient's questionnaire information. This should appear as a pop-up window during the physical uploading of data from your ARES device. After uploading a study it will remain in a ...

    • Patient FAQ's

      Here are some commonly asked questions regarding the Home Sleep Testing process. If you do not see your question posted, please call customer support for further assistance at 877-710-6999 Option 1 > Option 1.  Did I damage/delete my study by ...

    • How to Locate Sleep Studies in the Portal

      Note- If a study was just downloaded into the portal, please allow 20-30 minutes before your able to view a copy of the Report.  To locate the patient Home Sleep Test in the Pending Studies Queue, please follow these steps: Access the “Pending ...